Timber Compliances:
Our Timber products are made using sustainable resources under certified commercial plantation programme.
Environmental Compliances:
The products complies with the Eco friendly treatment as the pest control used on the timber is environmental safe, this is called Bi flex.
Packaging Compliances:
As part of Waste Packaging Regulations, our product have a waste packaging component of less than 2.5 KG (Box weight minus product weight). We have added a more structured way of packaging that typically entails thermocol, strong cardboard edges and reinforced protection boxes etc; this will continue to be our standard package selling process in which your items are delivered without any concern.
Aftercare:
Avoid placing your furniture under direct sunlight and/or near radiators. Also, occasionally polish the non-painted furniture parts with bees wax to retain sheen and for longer lifespan.
Caution:
100% of our products are hand-crafted individually. Further most of our products are hand-made from solid wood hence variation in size, colour, finish, texture, natural grain pattern, knots, movement of timber etc. are an integral part of the way products are naturally made & promoted. We strongly recommend to ensure that you have made yourself fully aware about the nature of our offered hand-made solid wood products to avoid any dissatisfaction at a later stage.
We regret, will NOT treat any of the above variations as defect, as these are natural occurrences.
Variation:
If you aim to mix and match this product within the same environment / room settings, we’ll strongly recommend placing a bespoke order to avoid any colour variations / differentiations arising due to different batches.